Coronavirus updates

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The Curious Pancake and Coronavirus
We're still shipping orders, with some delays to delivery (first class post can take up to 5 days at the moment)

 

Our business is currently lucky to be unaffected by Coronavirus (Covid_19). We are in fine health, working from home, socially isolating and posting out your orders daily, so there is very little change to our business and the way we operate. Our post-office is rarely busy, so we are able to stay safe distances from other people and still get your orders out to you.

Postage Times during Lockdown

We offer first and second class postage options on all orders. We ship orders daily, Mon - Fri. If you have placed an order before 11am on a weekday we will endeavour to make sure it goes in that day's post, however we have seen a big rise in orders over the last few weeks and orders might be slightly delayed as a result. We're a one-woman business, but rest assured I'm doing my best to get as many orders out daily as I can. Thanks so much for your understanding. 

Disruptions to Royal Mail

There have been disruptions to Royal Mail's inland service during the Coronavirus outbreak, you can check the current status of Royal Mail's service on this page: Coronavirus changes to service 

Next Day Delivery Services

All Next Day Delivery services have been temporarily removed from the website, this is because Royal Mail cannot currently honour these timed deliveries due to staff shortages etc. We're hoping to be able to offer this service again by early July 2020.

International Orders

There may be significant delays to the shipping of your order for all our overseas customers. As the Coronavirus situation is changing on a daily basis, I'm unable to give you any indication of how long it might take to receive your order. Currently orders to the US can take up to 10 working days to reach their destination. If you are at all concerned with the possibility of not receiving something in time for a specific date it might be best to shop local for the time being. The Royal Mail's International Incidents page may well help you make a decision on whether to order with us based on whether or not your country is currently on suspension.  

Handwritten Card Service

Our hand-written card service is still going strong! I can handwrite any greeting card for you for £1.00 extra and send it directly to your recipient. Select "handwrite and send direct" or "handwrite and send to me" from the "Sending Options" on the product page and type your message in the box! Message length is up to 280 characters.

Want to check your message length before typing? Use this character counter

Read more about our handwritten card service

Here's an example of our writing style:

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And Finally

Thank you so much for your patience and understanding during this very unusual, uncertain time that we're going through on Planet Earth. Your order is keeping our small business alive, and I appreciate every single one of you from the bottom of my heart! Thanks and stay safe!

 

Claire @PancakeHQ

(it feels like the right time to bring back Comic Sans, no?)

 

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