I don't know about you, but I sometimes wish I could get back all the hours of my life that I spent reading customer reviews of various products and services. And yet, it plays such an important part of the decision-making process when buying from a shop you've never heard of before. I get it! It's why I spend an eyewatering amount of money every month (£50, it's eyewatering enough!) to have a third-party review platform collect customer feedback for me.
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